Ohio Broker Direct, LLC
Privacy, Security, Telemarketing & Do not Call Policy
If you have any questions or concerns regarding this statement, please contact us at 614.989.7215 or email Joan@ohiobrokerdirect.com
Ohio Broker Direct, LLC understands and values the privacy of our consumers; therefore we do not collect information from our Web site visitors.
Use of IP Address
Your IP address is a unique number used to identify your specific computer on a public network however Ohio Broker Direct, LLC understands and values the privacy of our consumers; therefore we do not collect information from our Web site visitors.
Web sites may use “cookies” to track the online behavior of our Web site visitors. Cookies are small amounts of data that the visitor retains on their computer. This process allows the visitor to go back to saved information from a previous visit. Cookies make web surfing easier for you by saving your preferences. Cookies do not tell personal identifying information unless you have chosen to provide it. To ensure your privacy you may wish to access the cookie menu via your tool bar and delete cookies after visiting websites.
You have the option of disabling your cookies via your browser preferences.
Link to Web Sites and Services
The security of your information is very important to us. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Ohio Broker Direct. Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:
- The “http” in the web address will be replaced by “https”
- Depending on the browser, you may see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section for the browser window.
Only browsers that use the 128-bit Secure Socket Layer technology are able to order through the Ohio Broker Direct, LLC site. If your browser does not support SSL, you can get an upgrade at Microsoft’s or Netscape’s home page.
Our Telemarketing & Do Not Call Policy
Ohio Broker Direct, LLC understands our clients’ need for privacy. In an effort to protect them, the following is a list of strict guidelines . If you have any questions about this policy, please contact 614.989.7215 or Sold@Ohiobrokerdirect.com
Ohio Broker Direct, LLC, its broker and / or agents comply with Federal, state and local laws, statutes, ordinances, rules and regulations applicable to telephone calls made to consumers to market goods or services. In particular, Ohio Broker Direct, LLC its Broker and / or agents are encouraged to familiarize themselves with the Federal Trade Commission’s (FTC) Telemarketing Sales Rule and the National Do-Not-Call Registry by visiting the FTC’s Web site.
NATIONAL DO NO T CALL REGISTRY ACCESS
The FTC’s National Do Not Call Registry maintains a list of telephone numbers that have been subscribed to the Do Not Call Registry. This information has been made available to ensure businesses, including but not limited to, the real estate industry to enable compliance with the law.
TELEMARKETING COLD CALLS
Before placing a “cold call” to a prospective new client’s residence, Ohio Broker Direct’s broker and/or agents are required to check the phone number on the Do Not Call Registry and in the company’s no-call list. If the consumers telephone number appears on either of those lists, the agent must not place the call. If the consumer’s number is not on either list, the agent may pursue the call. Despite the fact the telephone number is not on the No-Call Lists, if the consumer states he/she thought his/her number WAS on the list, the broker and or agent should apologize and terminate the call. Should the number not appear on the National Registry and the consumer request not to be contacted – Ohio Broker Direct will maintain the information in the company records so as to honor such request.
ESTABLISHED BUSINESS RELATIONSHIP EXEMPTIONS
Under the “established business relationship” exemptions, even if the client’s telephone number is one the National Do Not Call Registry, a telemarketing call may be made to the consumer with whom Ohio Broker Direct, LLC broker and/or agents has had an established business relationship for up to 18 months after the end of the transaction. If a consumer makes an inquiry to an Ohio Broker Direct broker and/or agents, a telemarketing call may be made for up to three months after the consumer makes the inquiry, even if the consumer’s telephone number is on the National Do Not Call Registry.
EXPIRED LISTINGS OF OTHER BROKERS
Ohio Broker Direct, LLC broker and/or agents are not permitted to call any person whose property is listed with another broker, but has expired, without first checking the National Do Not Call Registry and the Company No-Call list first. If the consumer’s telephone number appears on either list, that person may not be called. If the consumer’s number is not on either list, the agent may pursue the call. Despite the fact that the number is not on either list, if the consumer states he/she thought his/her number was one the list, the agent should apologize and terminate the call followed by adding the consumer’s name to the company no-call list.
EXPIRED LISTINGS OF Ohio Broker Direct’s broker and/or agents
An Ohio Broker Direct broker and/or agent may call a person who, within the previous 18 months, had listed his/her property with Ohio Broker Direct, LLC. However, if that person has requested that Ohio Broker Direct, LLC not contact them and they are on the company do not call list, they may not be contacted.
FOR SALE BY OWNERS – FSBOs
Ohio Broker Direct, LLC broker and/or agents may contact a FSBO by telephone on behalf of a buyer client with whom the agent is working, if that client is interested in viewing and possibly purchasing the property. If the buyer sees the property and is not interested in pursuing a purchase, but the broker and/or agent would like to list the property for sale, the agent must first determine whether the seller’s telephone number is on the National Do Not Call Registry or on the company do not call list. If the seller is not on either list, the agent may solicit the listing by phone. If the seller is on either list, the agent may only call the seller with inquiries on behalf of future prospective buyers – not to solicit the listing. In this case, broker and or agents must be very careful to discuss only their buyer client’s interest in viewing/purchasing the property. These restrictions apply to telephone solicitation: broker and/or agents may solicit FSBO listings in person without restriction.
OPEN HOUSE SIGN-IN SHEETS
All Ohio Broker Direct, LLC broker and/or agents open house sign-in sheets must have a space next to the prospective buyer’s name for their telephone number and a request for permission to contact them by phone. The sign-in sheets must be completed by the prospective buyer.
Even if the prospective buyer’s phone number is listed on the National Do Not Call Registry or the company’s do-not-call list, a Ohio Broker Direct, LLC broker and/or agents may contact them IF the agent has obtained this express written permission to call the prospect’s residence.
TELEMARKETING CALLS OUTSIDE THE MARKET AREA
If a Ohio Broker Direct, LLC broker and/or agent wishes to make a telemarketing call to a residence whose area code is not one of the area codes on the company no-call list, the agent must first research the number on the FTC web site to determine whether the phone number is on the National Do Not Call Registry. Ohio Broker Direct, LLC broker and/or agents are prohibited from calling any phone number listed on the National Do Not Call Registry.
Ohio Broker Direct, LLC broker and/or agents must not transmit a solicitation or advertisement to a telephone facsimile machine of a business or a residential consumer unless we have an established business relationship with the recipient of the transmission. We may only transmit facsimile solicitations or advertisement to recipients who have given our Company a written consent authorizing such transmissions and indicating the recipient’s facsimile number. When we are authorized to send facsimile solicitations or advertisements, our facsimile machine must clearly mark the date and the time the transmission was sent and the Company’s name and telephone number of the sending machine.
COPIES OF POLICY
You must mail a copy of this policy to any residential consumer who requests it, within 30 days.
Any violation or suspected violation of the Do Not Call Registry regulations, of other laws and regulations of the Company’s Telemarketing Policy must be immediately reported to the Company’s Principal Broker. If an agent receives a citation or notice of violation, the agent must immediately report the citation or violation to the Company’s Principal Broker.
If the Company is fined because of a violation by an agent of the National Do Not Call Registry rules, of any other law or regulation applicable to telemarketing calls or of this policy, the agent will be responsible for payment of any and all fines and/or penalties and shall forfeit any commissions due or that become due until either the fine is paid or the Company is reimbursed.